FAQ
FREQUENTLY ASKED QUESTIONS
GENERAL FAQs
No! You just need to be over 21 to purchase from our shop.
Yes, our working days are Monday – Saturday with a cut off time of 5pm on Shipping orders.
If you have received the wrong order, please contact support. We aim to fix any issues, if it is our fault we will reship your order without addition charges.
If your order was sent with tracking please wait up to 24 hours before asking for tracking number.
If you order multiple items we aim to send them together depending on the quantity. If you would like them sent separately, please state so in the order note section.
ORDERING
Yes! Repeat local customers are welcomed to come place order in person.
Contact support to setup an appointment.
Yes, in case of bulk urgency orders, you can pick up the your order from one of our drop locations, provided we have a prior appointment.
We recognize that our customer require special discounts for bulk and wholesale order. Reach out to customer support for discounts and deals.
The address needs to be a flat or private house with a visible mailbox, in case of living in a building you need to correctly specify your floor and door number. You need to put the real name. We also ship to post office boxes. If you have any questions, contact support.
No, you don’t need to sign the package or see any delivery man. The package will be sent directly to your mailbox or left at your door.
You’ll be able to see all the information about your order, including the tracking number and courier service used. To track your order, sign in to “My Account” section on our website.
No! Unfortunately we have no return address.
If the package is seized or discovered you get 100% free reship on your order.
We use a 100% discreet and safe shipping method to guarantee your security and privacy.
PRICING
Constant updates keep our shop on top. We update at the start of every week and ensure that anything that affects our pricing is reflected in the current price.
No, we have transparent pricing without any hidden charges.
PAYMENTS
Cashapp, PayPal, Zelle and Cryptocurrencies.
Cryptocurrency (BTC, LTC & XMR) is the safest and most secure
method of payment that also helps you stay anonymous.
Some people think that it is something hard to buy or set up
but in fact there are loads of resources with step by step
guidance on how to obtain it and once it is done – you do not
need to do it again.
Alternative resource to buy cryptocurrency with CASH are
ATMs – Bitcoin ATM near me.
Recommended sites for buying cryptocurrency are listed
below:
- Binance.com – Safe way to purchase crypto from many exchangers using loads of payment methods
- Cryptopay.me – Bitcoin P2P.
- Coinbase – Bitcoin & Litecoin
- Localmonero.co – No KYC required, no verification needed.
P2P service – Monero 10 seconds Tutorial
Since it is not necessary to have a Coinbase account or wallet in order to make a payment in cryptocurrency, you can transfer cryptocurrency from one of your wallets/exchanges to your account wallet on our shop.
PayPal will be available as a payment option from March 19, 2023. PayPal fees will be covered by the customer.
Unfortunately, credit card payment via our payment getaway, will no longer be available. We do apologize for any inconvenience.
SHIPPING & WARRANTY
USPS, FedEx and UPS are the main delivery services we use.
We ship worldwide, reaching over 90+ countries.
Please